Discussion topic: Teams calls freezing
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Message posted on 13 Feb 2026 09:31 AM
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Teams calls freezing
My team calls keep freezing or dropping out in office upstairs. laptop in same room next to booster. Teams calls ok downstairs and all other devices ok. Tests show all strengths are good. Can't be laptop as it's fine elsewhere. Do we need a new booster or box?
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Message posted on 13 Feb 2026 10:07 AM
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Re: Teams calls freezing
Hi @Dan274
This sounds like your Teams calls struggle when you are upstairs connected to your Sky booster, but when your downstairs connected to the main router they are fine. Is this correct?
Myself & Others offer our time to help others, please be respectful.
Message posted on 13 Feb 2026 01:42 PM
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Re: Teams calls freezing
I have similar issues, Teams constantly dropping me out of calls, although I havent tried moving closer to the main router to see if I get the same problem
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