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This discussion topic has been answered Discussion topic: Tapo camera not identified by the Sky Hub Max Router

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This message was authored by: Trebboy

Tapo camera not identified by the Sky Hub Max Router

My TapoC320WS camera is not being identified by the Sky Hub Max Router, it worked ok with the Sky Q router in 2020, but since I have upgraded to fibre, the new router does not ide


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This message was authored by: Trebboy Answer

Re: Tapo camera not identified by the Sky Hub Max Router

              Changing the settings failed,  i then connected an ethernet cable, and finally completed the setup; it also allowed me to setup the wificonnection? I will prove this works ok tomorrow.      

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This message was authored by: TimmyBGood

Re: Tapo camera not identified by the Sky Hub Max Router

Posted by a Superuser, not a Sky employee. Find out more

@Trebboy 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Trebboy
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Topic Author
This message was authored by: Trebboy Answer

Re: Tapo camera not identified by the Sky Hub Max Router

              Changing the settings failed,  i then connected an ethernet cable, and finally completed the setup; it also allowed me to setup the wificonnection? I will prove this works ok tomorrow.      

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