Broadband activated but not working

[Gary168]

Had broadband installed and activated yesterday,i have 2 green lights on the hub power and wi-fi,no green light  for internet.3 green lights on ONT engineer said needed all four to be activated,really need this sorted asap any help appreciated

[Chrisee]

@Gary168 you need to talk to Sky to get this checked out so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Gary168]

thanks for the reply,already been in touch with sky,could be 72 hours before i get an answer to the problem,was joping someone here might have had the same problem and had a fix for it