Just wondering if anyone else had a engineer out when switching from another cityfibre provider?
There appears to be an engineer booked for ours and we're switching on same speed (900 for 900) but its booked an engineer, will someone actually come? On the order email it does have a "FTTP ONT Repair £0.00" under one off costs.
@protocol Another OP raised the same question the other day moving from VF to sky on a CF Fibre connection, it is propossed that the ONT needs to be swapped out, so it may just be the case, NOT much on the Forum CF wise as it is all so new! All i can say, swapping over on an OR connection it was not required to do so EE back to Sky!
From my quick research I appear to be on GPON whilst new deployments are all mostly XGS-PON so perhaps it will be upgraded to that although it doesnt seem to be necessary for services under 2G.
I guess i'll find out later this week what they will actually do and report back!
@protocol That's the way to do it, so little knowledge regarding what the CF do's and do nots with regard to what, Gpon to XGS for sure would be one reason but who knows. What speed package are you going for, you would need to be heading for the Gigabit+ to require XGS for sure!
They did indeed replace non XGS ONT to XGS one which is twice as big and just about fit. I can also use my own mesh router straight into the ONT without any configuration (old provider needed vlan/login)!
@protocol Was it because they wanted to have you upto the XGS-PON in the area and that without a doubt requires a different ONT installed, or because of the Vlan ID which is something that sky do not need, or because special FW was applied to the older and it had to be swapped out! Just multiple ways for connecting, but sounds like you are up and running with no issues!
