Switching from Plusnet

[Baza07]

Help needed,i'm try to switch from Plusnet,i've filled the Sky form in online,

but its saying i have broadband but no landline with Plusnet,i've been with

Plusnet for broadband and phone for years,could anyone eplain whats going on

Cheers Baza

[jamesn123]

@Baza07 

It might be best if you call Sky to query them on the issue as sometimes the online ordering process can have issues

[FLC]

@Baza07 

Try "I still need help" at the bottom of this page.

Plusnet ceased providing telephone services to new or renewing customers a while back, so that's probably why SKy think you don't have a telephone.

[Baza07]

Thanks for your reply mate, 👍