Switch from Now TV to Sky broadband and keep phone number

[George+Smyth]

Can you switch broadband and phone from Now TV to Sky and keep your landline number?

I would have expected to, but the order form seems to imply you can't keep your landline number when coming from Now TV.  Thanks.

[Chrisee]

@George+Smyth this is something only Sky can answer for you so I am escalating your post to the team that supports ghe forum. They will invite you onto a private chat through the forum where a chat icon will appear.

[Anonymous]

No, you can't. I've recently done this myself so can confirm. Couldn't actually tell you why though, it could be a marketing decision rather than a technical issue.

[Greenfingers001]

Thanks for escalating this. We’ve sent @George+Smyth an invite to chat.

[George+Smyth · Accepted solution]

I had a chat with Sky and they confirmed if moving from NOW to Sky you cannot keep your landline number!  If you want to keep your phone number you have to switch to a competitor and not stay within the Sky Group.

Not the answer I expected, but thank you Sky Community for getting me the answer.