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Discussion topic: Switch Over

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This message was authored by: G+Johnson+39

Switch Over

I current have Sky Broadband via BT land line and BT customer exclusive
Switch and save have advised that s a result of this change, you can no longer take broadband and a landline from different providers. This means that i'llll need to switch to BT Broadband in order to keep BT home phone service? 

Is this correct? 

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This message was authored by: caesarome

Re: Switch Over

Posted by a Superuser, not a Sky employee. Find out more

@G+Johnson+39 

This will be correct as with fibre you have to take both broadband and talk from the same provider.

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This message was authored by: G+Johnson+39

Re: Switch Over

Okay thank you for that. What happens if I do not want to switch over to fibre broad with Sky or BT?I

There must be many customers of both Sky & BuT who have had to deal with the same issue??

This message was authored by: caesarome

Re: Switch Over

Posted by a Superuser, not a Sky employee. Find out more

@G+Johnson+39 

You can move to Sky if you want as all the matters is that you have broadband and talk landline service with the same supplier so you do not have take both with BT if you do not want to.

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This message was authored by: G+Johnson+39

Re: Switch Over

So there is not option other to upgrade to Sky fibre broadband & talk or cancel everything with Sky and move over to BT broadband to keep landline?

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