@GAZ1947
No
The customer pays the ISP they are leaving, and then claims back a contribution from Sky which is added as a credit on the new account
https://www.sky.com/help/articles/switching-credit-offer
This is also the case with subscription television
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
