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Discussion topic: Supplied IP address is not registered in UK

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This message was authored by: RPM

Message posted on ‎28 Oct 2024 10:46 PM

Supplied IP address is not registered in UK

Hi, just tried to watch content from ITVX and it is not allowing me to do so as SKY has provided me with an IP address that is not registered on the RIPE database as being in the UK.

My address is within the range 46.25.224.0 to 46.25.235.255 which according to the RIPE database, as being registered to Vodophone Espania.

As I live in the UK (Isle of Wight) this is most annoying.

Cannot find a direct contact method to Sky to discuss this issue with them, does anyone know how I can make contact??

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This message was authored by: lettice

Message posted on ‎28 Oct 2024 11:26 PM

Re: Supplied IP address is not registered in UK

Posted by a Superuser, not a Sky employee. Find out more

Switch off your router for half an hour or more and it should be assigned a new public IP address when you restart it.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: RPM

Message posted on ‎29 Oct 2024 11:37 AM

Re: Supplied IP address is not registered in UK

Did a disconnect / reconnect on the SKY router and received a new address that was registered to SKY UK on the RIPE.NET database.

Problem resolved, but should not have been there in the first place!

Thank you.

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