Discussion topic: Superfast Broadband not working correctly

This message was authored by: Dylanmurphy1 · ‎12 Sep 2024

Good afternoon, I have been a customer for around a year now and am paying for sky superfast broadband and not once had it every worked correctly. Sometimes I can't even watch videos on my phone without it pausing, if I try to download stuff it takes so so long, I have. Booked an engineer to the street but I am seeing what else can be done as it's been a year paying for something I haven't received, thank u

This message was authored by: cookiemonsteruk · ‎12 Sep 2024

@Dylanmurphy1

If you have the black sky hub could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Dylanmurphy1 · ‎14 Sep 2024

I don't have that or know how to mate I'm on my phone

Discussion topic: Superfast Broadband not working correctly

Superfast Broadband not working correctly

All Replies

Re: Superfast Broadband not working correctly

Re: Superfast Broadband not working correctly

Was this discussion not helpful?

Search Sky Community

Start a new discussion