Discussion topic: Super fast broadband....should be renamed
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Message posted on 11 Dec 2025 05:27 PM
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Super fast broadband....should be renamed
Initially my WiFi was great. However, lately it has been incredibly slow. How can I speak to someone about this? I am incredibly tempted to leave and go with another company.
I have tried all of the usual steps, resetting the WiFi, etc. but nothing has worked.
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All Replies
Message posted on 11 Dec 2025 06:24 PM - last edited: 11 Dec 2025 06:27 PM
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Re: Super fast broadband....should be renamed
@Rob2025 Just call 150 from your landline, pass the security and wait to speak with an agent, and if asked to be directed to the Forum then NO to that!
The service checker should show you what sky see's when they check your line and 30 day's off that is stored, broadband and the > to expand and see, link is below!
https://www.sky.com/servicechecker
Message posted on 11 Dec 2025 09:33 PM
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Re: Super fast broadband....should be renamed
WiFi is not broadband.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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