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Discussion topic: Suddenly windows 11 laptop will not connect to wi fi

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This message was authored by: Deefakins

Suddenly windows 11 laptop will not connect to wi fi

Suddenly when I switch on my windows 1w laptop I can't get it to connect to Wi fi 

Done the usual switching g off ect but still won't connect Sky TV ok only laptop

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This message was authored by: caesarome

Re: Suddenly windows 11 laptop will not connect to wi fi

Posted by a Superuser, not a Sky employee. Find out more

@Deefakins 

If you have rebooted your hub and the laptop then are you able to manually connect it to your Wi-Fi network ?

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This message was authored by: Rossiross

Re: Suddenly windows 11 laptop will not connect to wi fi

I have exactly this problem. None of the Windows devices in the house (all Windows 11) will connect to wifi, but every other device is fine. I have reset the router several times and done no end of reboots/powercycles. I tried to change the router passoword from my iphone and ipad using the IP address page, but couldn't - as soon as I chose the change password option the internet signal was lost. Given that the wifi is fine on other devices, that wouldn't have helped anyway.

The Sky robots are useless - they don't have a default option for this problem and when they see the network connection is fine there are no more avenues to go down.

This message was authored by: Chrisee

Re: Suddenly windows 11 laptop will not connect to wi fi

Posted by a Superuser, not a Sky employee. Find out more

@Rossiross if other non windows devices are not having issues it is unlikelt there is an issue with yourSky  hub. Windows 11 is complex and there are multiple reasons why devices running the OS wont connect this is Microsoft's own help page https://support.microsoft.com/en-gb/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a...

hopefully you can work through the verious possible causes of your problem.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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