0

Discussion topic: Streaming increased

Reply
This message was authored by: Stevir

Streaming increased

I got the booster to help with fi so now I have wi fi in my was room and kitchen although both areas are aprox 10-15 mtrs from hub , 

but since the lady changed my plan or the booster was fitted , ( don't know which ) but I am getting stalling and streaming at times. 
also last night lost connection completely at around 1.40 then again around 2.35 . 
i feel my internet has slowed since one of these changes were made , but truthfully I don't know what or why. I have tolerated these problems for a long time now , which talking to other people they don't seem to have to put up with.  
thank you. 
stephen. 

Reply

All Replies

This message was authored by: arcadeavenger

Re: Streaming increased

Posted by a Sky employee

Hi @Stevir, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

Reply