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Discussion topic: Stoyneva

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This message was authored by: MilenaS

Message posted on ‎08 Mar 2025 08:30 AM

Stoyneva

No apps working such as Messenger Viber Snapchat 

bad WiFi reset many times no difference 

please check my hub connection and my neighbourhood area for any broadband faults

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎08 Mar 2025 08:38 AM - last edited: ‎08 Mar 2025 08:39 AM

Re: Stoyneva

Posted by a Superuser, not a Sky employee. Find out more

You can do that yourself;

 

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be with try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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