Still having voice amber light issues

[Wa7]

The router has been updated to the latest firmware 7.04.0004.R but I am still having the internet drop out due to the voice light going amber. This happened twice yesterday and three times today. 

[Greenfingers001]

Hi there @Wa7 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.