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Discussion topic: Still being charged by BT
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This message was authored by: John477
Message posted on 04 Feb 2025 08:48 PM
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Still being charged by BT
Hello, sky broadband is working but still being charged by BT. Is there a fault on the line as is not obvious ?🤔please advise. Thanks John
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Feb 2025 09:37 PM
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Re: Still being charged by BT
If you signed up to Sky then they should have told BT that you are leaving so if this what you did then you will need to get in touch with BT to tell then the date your line changed over to Sky so they can cancel your account and can refund you any overpayment.
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