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Discussion topic: Still being charged by BT

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This message was authored by John477 This message was authored by: John477

Still being charged by BT

Hello, sky broadband is working but still being charged by BT. Is there a fault on the line as is not obvious ?🤔please advise. Thanks John 

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This message was authored by caesarome This message was authored by: caesarome

Re: Still being charged by BT

Posted by a Superuser, not a Sky employee. Find out more

@John477 

If you signed up to Sky then they should have told BT that you are leaving so if this what you did then you will need to get in touch with BT to tell then the date your line changed over to Sky so they can cancel your account and can refund you any overpayment.

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