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Discussion topic: Stable connection upstairs

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This message was authored by Linuk This message was authored by: Linuk

Stable connection upstairs

Recently had fibre internet fitted. I am struggling to get a stable connection upstairs in the property

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Stable connection upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Linuk 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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