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Discussion topic: Splitting the 2.4 and 5ghz on full fibre

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This message was authored by: CBear88

Splitting the 2.4 and 5ghz on full fibre

I recently upgraded to full fibre and my video doorbell only supports 2.4ghz. Does anyone if it's possible to split the frequencies on full fibre? I logged onto the router but there's no options to split them. 

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This message was authored by: TimmyBGood

Re: Splitting the 2.4 and 5ghz on full fibre

Posted by a Superuser, not a Sky employee. Find out more

@CBear88 

 

That's not possible on the white Max Hub (and probably not on the new Gigabit+ Hub either)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: CBear88

Re: Splitting the 2.4 and 5ghz on full fibre

Ok thank you 😊

This message was authored by: Chrisee

Re: Splitting the 2.4 and 5ghz on full fibre

Posted by a Superuser, not a Sky employee. Find out more

@CBear88 however thst should not necessarily stop you being able to connect a doorbell that only uses the 2.4GHz band. Many systems like Ring will connectvto a dualband WiFi network but only uses the 2.4GHz signal to connect. If your system won't connect simply temporarily turn off tge 5GHz band using the advanced settings for the hub in the My Sky app then once thechub restarts use thecapp to connect the doirbell once connected then restart the 5GHz band and the unit should stay connected.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: CBear88

Re: Splitting the 2.4 and 5ghz on full fibre

Ok I will give that a try, thank you 😊

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