Been with sky for a year now and to start with was no issues other than not having wall to wall WiFi despite paying for WiFi max found it impossible to actually get a booster sent out. But for the past few months my speeds have been persistently lower than the guarentee. I'm paying subscriptions for security cameras that won't work as my internet connection is so poor, when trying to get help get advised to upgreat yet I'm on the fastest speed available in my area.
@Gareth82hobz The guarantee relates to speed to the hub, not to devices connected to your network. As @JimM1 says you need to view the hub speeds, if these are below the guaranteed minimum then you'll need to call and let Sky know.
Sky Q, 2 mini boxes, booster and full fibre gigafast. Good WiFi coverage throughout a 4-bedroom house!
