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Discussion topic: Speed issues
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This message was authored by: Jack240
Message posted on 01 Oct 2025 10:24 PM
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Speed issues
Done a speed test on google and it's running 5 download speed which is not what I'm paying for and it's been playing up the last 5 days
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Oct 2025 07:16 AM
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Re: Speed issues
@Jack240 run the service checker in the My Sky app to see if the issue is an issue with the broadband service or an ussue with wifi in your home. The former is possible but rare the latter is very common.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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