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Discussion topic: Speed issues

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This message was authored by: Jack240

Speed issues

Done a speed test on google and it's running 5 download speed which is not what I'm paying for and it's been playing up the last 5 days 

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This message was authored by: Chrisee

Re: Speed issues

Posted by a Superuser, not a Sky employee. Find out more

@Jack240 run the service checker in the My Sky app to see if the issue is an issue with the broadband service or an ussue with wifi in your home. The former is possible but rare the latter is very common. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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