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Discussion topic: Speed is slow even though it says it’s fast

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This message was authored by AlastairL1982 This message was authored by: AlastairL1982

Speed is slow even though it says it’s fast

Just got full fibre 150 after having a base broadband previously and the internet was always slow coming though our iPhones and iPads. We switch and awaited the new bb and the issues disappeared. When the new broadband arrived the issues are back again and it takes an age to get internet back on the phones and iPads. The sky service checker says it's all good and operating at 140mbps but when I did a u switch check it only says 40mbps. What is going on? I have updated network settings on all phones and iPads and it still doesn't fix it.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Speed is slow even though it says it’s fast

Posted by a Superuser, not a Sky employee. Find out more

@AlastairL1982  Do you have any hardwired devices that you can check the speed against?

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AlastairL1982
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This message was authored by AlastairL1982 This message was authored by: AlastairL1982

Re: Speed is slow even though it says it’s fast

@Highlinder you mean an LAN connected device through the router?

This message was authored by Highlinder This message was authored by: Highlinder

Re: Speed is slow even though it says it’s fast

Posted by a Superuser, not a Sky employee. Find out more

@AlastairL1982  That is correct.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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