Son has poor wifi connection in his bedroom

[Mattwestside]

My Sons xbox, and mo ike have very poor wifi strength. When updating to full fibre broadband we were told that out sky q boxes would act as boosters, we have 3 one on each floor of the property. But my sons wife is not working well. We have a stone and bri k built 1890 terrace property. Is there wifi poster that will help, as the strength of signal is poor, so his laptop won't work for his school work.

[TimmyBGood]

@Mattwestside 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[TimmyBGood]

---

@Mattwestside wrote:

When updating to full fibre broadband we were told that out sky q boxes would act as boosters

---

Note that's not the case with a Max Hub unless the function is activated manually.

https://www.sky.com/help/articles/wifi-hotspots 

Even then, Q boxes are technology from a decade ago and nowhere near as effective as a modern mesh solution.

[JimM1]

@MattwestsideYou did not change to the sky Max hub with it all did you!