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Discussion topic: Some websites won't load

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This message was authored by Frosty123 This message was authored by: Frosty123

Some websites won't load

Hi,

 

Today I have had a load of issues.

The router is showing all green lights, so seems to be now issue there.

 

So, work laptop, came up saying couldn't find network connection, so have had to use mobile Hotspot.

 

Personal laptop, it won't load BBC , X, even Sky.Com , Amazon, but loads Facebook, YouTube for example. 

 

So I am at a loss what the issue could be, someone at work mentioned Sky's DNS may not be working?

 

Hope someone can shine light on something.

 

Thanks, Frosty 

 

 

1000005608.jpg

 

 


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Frosty123
Topic Author
This message was authored by Frosty123 This message was authored by: Frosty123 Answer

Re: Some websites won't load

Problem found, we have an extender for shed outside,  which is plugged in at end of front room, with router at the other end of the room, 

Unplugged extender and we can connect to websites !

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Some websites won't load

Posted by a Superuser, not a Sky employee. Find out more

@Frosty123  Try changing the device in question DNS to something like 8.8.8.8 or 8.8.4.4 and see if they help.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Frosty123
Topic Author
This message was authored by Frosty123 This message was authored by: Frosty123

Re: Some websites won't load

Unfortunately this hasn't helped, still saying BBC for example, site cannot be reached.

1000005609.jpg

Frosty123
Topic Author
This message was authored by Frosty123 This message was authored by: Frosty123

Re: Some websites won't load

Tried wife's laptop, she clicked troubleshoot and it came up saying,

WiF doesn't have a valid IP configuration. 

Frosty123
Topic Author
This message was authored by Frosty123 This message was authored by: Frosty123 Answer

Re: Some websites won't load

Problem found, we have an extender for shed outside,  which is plugged in at end of front room, with router at the other end of the room, 

Unplugged extender and we can connect to websites !

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