Long story, condensed as short as I can,
september 21st, 2024, had fibre optic 500 installed, with sky max router, still using skydish for TV, kept dropping out, only 23 foot from Q box, engineer came out, twiddled a few **bleep**, it dropped out 10 minutes after he left, got onto tech, they directed me to twiddle a few **bleep**, it dropped out again
now, this were it gets interesting, another engineer came, and admitted the hub did not talk to the Q box, this went on for months, it got so bad, I was given the option of cancelling the contract anytime,with no cost to me, now REMEMBER, your paying £34 for broadband AND £8 for the sky max Router/ Hub, and it doesn't work, the engineers are fed up with it, then, one day, I am on the phone to Tech, again, about to have Another session of pulling my hair out, and he says, have you got the large octagonal shape booster? Yes, I said, came with the hub, it's plugged in half way up the lounge, then he came out with brilliance,
plug it in to a wall socket, at the rear of the TV, plug an HDMI cable from the booster, to the Sky Q box,
so we did, PROBLEM SOLVED INSTANTLY!!!!
I have 41 logged hours on the phone to Tech, 2 engineers visits, where one engineer said he could do nothing, as--his words, the Sky max, at £8 a MONTH, was not compatible with the Sky Q box, SO, you have this large big 50 p shaped booster, plug it into the wall, back of the TV, connect an HDMI cable between it, & the Sky Q box, you can all thank me later,
