Discussion topic: Solid red light on open reach box
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Message posted on 02 Dec 2025 12:35 AM
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Solid red light on open reach box
I have no internet due to the red light on the openreach box that connects the phone line to my broadband router and tried to fix it via my sky and hasn't worked, I've tried disconnecting it and when it came back on still nothing, all lights on router are on except internet light
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Message posted on 02 Dec 2025 01:01 AM
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Re: Solid red light on open reach box
Los light red ?
Message posted on 02 Dec 2025 05:24 AM
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Re: Solid red light on open reach box
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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