Solid Amber light on internet green on wifi

[Danippp]

At 2:30pm this afternoon my internet dropped, so I reset the router and now the amber light is solid the rest green, I have gone through all the troubleshooting and nothing is working. One thing though is that today for the first time we have had a lot of snow but not sure if that could have an effect on it please help

[Michael184]

We have the same issue. Spoke to sky they can't us an engineer till Monday 12pm. They told me to use mobile data. What a flipping joke. I did all the checks before I spoke to sky. When you try to tell them they do no listen. They are just reading off a script. So we have to do without internet till next week. Mine went down at 15.30. Sky says there is no issues in my area.