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Discussion topic: Smashed wall socket

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This message was authored by Musicspirit108 This message was authored by: Musicspirit108

Smashed wall socket

The wall socket has been accidentally smashed so there's no broadband or TV and I don't know how to ring and get an engineer- Very urgent if anyone can help with a telephone number to speak to an actual person… The virtual assistant is useless in this instant

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Smashed wall socket

Posted by a Superuser, not a Sky employee. Find out more

@Musicspirit108 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Smashed wall socket

Posted by a Superuser, not a Sky employee. Find out more

@Musicspirit108 

 

Note that 'very urgent' isn't really applicable to domestic broadband: the Openreach target time to fix a fault logged this evening would be by the end of the day on Thursday.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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