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Discussion topic: Smashed wall socket

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This message was authored by: Musicspirit108

Message posted on ‎03 Dec 2024 07:14 PM

Smashed wall socket

The wall socket has been accidentally smashed so there's no broadband or TV and I don't know how to ring and get an engineer- Very urgent if anyone can help with a telephone number to speak to an actual person… The virtual assistant is useless in this instant

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎03 Dec 2024 07:20 PM

Re: Smashed wall socket

Posted by a Superuser, not a Sky employee. Find out more

@Musicspirit108 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: TimmyBGood

Message posted on ‎03 Dec 2024 07:33 PM - last edited: ‎03 Dec 2024 07:33 PM

Re: Smashed wall socket

Posted by a Superuser, not a Sky employee. Find out more

@Musicspirit108 

 

Note that 'very urgent' isn't really applicable to domestic broadband: the Openreach target time to fix a fault logged this evening would be by the end of the day on Thursday.

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