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Discussion topic: Sly max hub

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This message was authored by: Longman+A

Sly max hub

I've connected my Hive hub to the ske max pod using an Ethernet cable. Since then my sky WiFi tv has stopped working in the same room. Anyone able to help?

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This message was authored by: Chrisee

Re: Sly max hub

Posted by a Superuser, not a Sky employee. Find out more

@Longman+A there should not normally be a connection between connecting a Hive Hub on the WiFi for TV however ensure the Huve hub is not to close to the hub or the TV. Hive uses a different type of wireless communication from WiFi called Zigbee to talk to the units which can occasionally interfere with WiFi signals as both use the 2.4GHz band. 

Beyond that it is likely to be a coincidence. If its a Glass TV I had a similar issue whereby the set claimed not to have an internet connection when it had. It got sorted by restarting the TV and reconnecting the set to the hub. I have raised the issue with Sky who ate looking into the issue which I have seen reported elswhere in the forum.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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