Discussion topic: Slow
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Message posted on 09 Sep 2026 09:37 AM
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Slow
Wifi / broadband slow after install yesterday. Dropping in and out all morning. Webpages are not fully loading, and are very slow to load. Despite independent broadband speed check looking good.
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All Replies
Message posted on 10 Sep 2026 09:24 AM
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Re: Slow
Hello @James614,
Thanks for taking the time to join our Community and sorry to see you're having problems with your new Sky Broadband connection 😕
I'll send you an invite to a private chat shortly and we can help you get things working better for you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
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