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Discussion topic: Slow wifi
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This message was authored by: Kristen123
Message posted on 02 Sep 2026 07:51 PM
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Slow wifi
Hi I have recently signed up with sky hoping for fast broadband speeds but everything on WiFi seems to be slow or take ages loading for example social apps are slow at loading comments or videos
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This message was authored by: arcadeavenger
Posted by a Sky employee
Message posted on 03 Sep 2026 10:29 AM
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Re: Slow wifi
Hi @Kristen123, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
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