Slow wifi

[ruralsteve]

Hi.. we have a new broadband contract with sky.. there are 4 of us in our home.. we are all finding that when we use our mobile phones they are all loading slow.. never had this problem when we was with EE.. can you sort it please as we are all unhappy with it.. thanks

[Jason-]

Hey @ruralsteve, 

Thanks for taking the time to join our Community and make your first post, though we are sorry that this is to report issues you're having with new Sky Broadband connection 😕

I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-