0

Discussion topic: Slow wifi

Reply
Avatar for Georgie191
Level 0 icon
What's this?
This message was authored by: Georgie191

Message posted on ‎28 Oct 2024 04:03 PM

Slow wifi

We have been having consitently slow wifi over the last week. We have run wifi speed checks, and they are showing dowload speeds of 68mbps, and upload of 27.8mbps, but our contract garentees us dowload of 150mbps, and upload of 29mbps. We all work from home, and we are currently not able to take our video calls properly. please could this be fixed asap. 

 

Report post
Post 1 of 2
214 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎28 Oct 2024 04:05 PM - last edited: ‎28 Oct 2024 04:05 PM

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more
@Georgie191 wrote:

 

 our contract garentees us dowload of 150mbps, and upload of 29mbps.

 

Over the wired connection from the internet to the Hub, not using WiFi from it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
210 Views
0 Likes
Reply
Reply