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Discussion topic: Slow speeds

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KittyHiggins
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This message was authored by KittyHiggins This message was authored by: KittyHiggins

Slow speeds

‎26 Jun 2024 06:34 PM

Ive just changed to Sky a few hours ago and got everything connected and up and running. But the internet is painfully slow. With the TV now being a streaming service, is this impacting general internet searching? Just loading the Sky page took several minutes.

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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Slow speeds

‎26 Jun 2024 06:36 PM

Posted by a Superuser, not a Sky employee. Find out more

@KittyHiggins 

 

Could you post your router statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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KittyHiggins
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This message was authored by KittyHiggins This message was authored by: KittyHiggins

Re: Slow speeds

‎26 Jun 2024 06:40 PM

I'm mobile, so not sure how

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