@Dave3551 if the broadband speed is slow it should show in the speed trst Sky run and show in the Service Checker section of My Sky. If that is brlow the guarantee for your line thecapp should offer further help. If that is OK run a speed test on Fast.com to check the speed at the device.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
