Posted by a Superuser, not a Sky employee. Find out more
@d29293jdjdjd You would only be eligible for one month's refund if your line access speed(not download speed) is below the guaranteed amount for 3 consecutive days, being slow for one day doesn't count.
Also please be aware you are not speaking to Sky here, the forum is mainly customer to customer support.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
