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Discussion topic: Slow speed

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This message was authored by: docflos

Slow speed

Looks like speed to my router is fine but don't have good speed around the home.  We ended up having to have signal boosters with our last broadband provider. Is this something sky can provide please?

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This message was authored by: caesarome

Re: Slow speed

Posted by a Superuser, not a Sky employee. Find out more

@docflos 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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