Slow / poor broadband

[Russell30]

I have recently upgraded to the sky max router and now my internet connection is worse than before.  Apps don't work, internet is patchy and doesn't reach very far around the house.  The router is in exactly the same position and the range extender is plugged in but the service is worse than before.  Why is this?? 

[caesarome]

@Russell30 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.