Discussion topic: Slow internet
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Message posted on 13 Sep 2026 10:11 AM
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Slow internet
My internet keeps dropping out on phone devices. My tv keeps pausing as there is low signal on live tv and streaming. When we have done internet speed tests they are way below the 300 I should be getting. Normally around 100-150.
today it's 22!
I not happy as should be getting 300, which is what I am paying for.
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All Replies
Message posted on 13 Sep 2026 11:48 AM
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Re: Slow internet
@Laura2248 @If you are measuring speeds on a device connected by WiFi then you are likely to be just measuring the WiFi speed in your home which isn't something Sky can control as it will vary due to the layout of your home. Speeds will vary from room to room
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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