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Discussion topic: Slow internet

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This message was authored by: Hannahb99

Slow internet

  • Hello,

 

we had our internet installed last Monday. We chose the 900mb as we wanted it to be fast however it's not being particularly fast at all. We only have 2 of us and around 5 devices using the internet. We both find that it drops out a lot on our phones and is slow. 

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This message was authored by: jamesn123

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hannahb99 

Have you tried seeing if you experience the same issues when standing close to the hub? It may be that you are just suffering slowness & drop outs due to being too far from the hub. If this is the case you could look to get boosters.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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