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Discussion topic: Slow internet
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This message was authored by: Hannahb99
Message posted on 24 Aug 2026 10:53 AM
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Slow internet
- Hello,
we had our internet installed last Monday. We chose the 900mb as we wanted it to be fast however it's not being particularly fast at all. We only have 2 of us and around 5 devices using the internet. We both find that it drops out a lot on our phones and is slow.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Aug 2026 02:35 PM
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Re: Slow internet
Hi @Hannahb99
Have you tried seeing if you experience the same issues when standing close to the hub? It may be that you are just suffering slowness & drop outs due to being too far from the hub. If this is the case you could look to get boosters.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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