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Discussion topic: Slow internet
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This message was authored by: Surjitkaur
Message posted on 07 Jan 2025 08:09 AM
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Slow internet
Hi.sky engineer yesterday put new fibre wire in my home still my internet is very slow
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jan 2025 08:27 AM
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Re: Slow internet
@Surjitkaur howxare you measuring speeds if over wifi then move close to the hub if the speed improves the issue is poor wifi if it could be the connection. Ideally measure speeds on a device conected by a direct Ethernet cable if speeds are still low then call Sky.
WiFi speedsxare not guaranteed as each home is different and you may need additional equipment if you want fast wifi ineverybroom.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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