0

Discussion topic: Slow internet

Reply
This message was authored by Surjitkaur This message was authored by: Surjitkaur

Slow internet

Hi.sky engineer yesterday put new fibre wire in my home still my internet is very slow 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Surjitkaur howxare you measuring speeds if over wifi then move close to the hub if the speed improves the issue is poor wifi if it could be the connection. Ideally measure speeds on a device conected by a direct Ethernet cable if speeds are still low then call Sky.

 

WiFi speedsxare not guaranteed as each home is different and you may need additional equipment if you want fast wifi ineverybroom.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion