Slow internet

[Emfwt]

We have recently had sky wifi installed. We cannot watch tv online without it buffering and generally being slow. 
we are not happy with the service provided so far. Please can you help as soon as possible. 

[Addie15]

Hi there, @Emfwt. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147