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Discussion topic: Slow internet

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Kev107
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This message was authored by Kev107 This message was authored by: Kev107

Slow internet

‎25 Oct 2024 10:11 PM

My internet shows as ok but it's always cutting out. 

I can't do team meetings and my sons ipad always buffers. I have an extender and it is still very poor. 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow internet

‎26 Oct 2024 03:21 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kev107  black or white router from Sky?

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Kev107
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Re: Slow internet

‎27 Oct 2024 06:56 AM

Hi, it is a black one.

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Highlinder
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Re: Slow internet

‎27 Oct 2024 07:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kev107 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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