Slow internet since possible firmware update in March

[ShabbyShabbs]

I'm on Sky Broadband Ultrafast Plus and previously I was achieving an average download speed of around 450 to 500mbps, but for the past couple of months it is now averaging around 350mbps instead. 

I have a Fing device on my network which logs internet speeds multiple times a day and I've just found where this speed changed. There appears to have been a possible router firmware update during the early hours of 20th March (as I can see a short outage) and since then the speeds dropped by 25%!

Did anyone else notice this change?

 

[GD1]

@ShabbyShabbs   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[ShabbyShabbs]

Statistics as follows:

[ShabbyShabbs]

@GD1 

Stats posted above, thanks. 

[GD1]

@ShabbyShabbs  Stats look fine, how are you doing the speedtests?  Over wif devices?   Can you try ethernet?

[ShabbyShabbs]

@GD1 

The speed tests are from my Fing network device which is on gigabit ethernet, so will show full access speed.

(My Sky Wi-Fi is disabled as I use my own Ubiquiti access points.)

[ArnoldStallone]

Hi @ShabbyShabbs 

That's an interesting observation regarding the firmware update.  I'm using the same service as you and regularly had speeds in the 475-500mbps range and then, around a couple of months ago, the speeds plummeted to anywhere between 225 and 350mbps.

I'll be following this thread to see what progress you are able to make.