Slow internet and keeps freezing

[BevTurner]

For several months now we keep getting constant issues with our internet which are: Slow internet - NOT as efficient as previous supplier which was virgin Freezing apps constantly, being kicked off various apps TV freezing constantly

[arcadeavenger]

Hi @BevTurner, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.