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Discussion topic: Slow download speeds on Gigafast 900 mb/s

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Slow download speeds on Gigafast 900 mb/s

Posted by a Superuser, not a Sky employee. Find out more

@Chris1711 wrote:

 

because Sky don't provide ethernet ports on their boosters (which I find baffling) 

 


The second release of the upright booster without an ethernet port may have been a batch manufactured during the post-pandemic silicon component shortage: the first release of the same hardware had such a port.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by svander1 This message was authored by: svander1

Re: Slow download speeds on Gigafast 900 mb/s

Unfortunately the recent boosters do not have the ethernet port any longer.  I had the same issue.  I moved to a mesh system (EERO) and use that instead.  The EERO Pro 6 has 2 ethernet ports, which works perfectly.  Maybe an idea

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Chris1711
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This message was authored by Chris1711 This message was authored by: Chris1711

Re: Slow download speeds on Gigafast 900 mb/s

I would have gone this route if I had realised sky no longer provide ethernet ports, but It's definately a router issue. Sky have agreed to send an engineer out. I have even tried with a powerline adapter, which should work fine as the entire house runs on a single ring main, but I only get 40mbps through that also. It has a built in mesh system with it, and that runs at only 150mbps. 

 

I can turn everything off and use my phone sat on top of the router and get 100mbps, which isn't right. Ideally I'd run a different router, and my own mesh system, but due to needing the voice port on the router, and financial constraints, I can't do this at the moment.

 

It's certainly looking like a switch back to BT next year, unless there is some serious improvement with the engineer tomorrow. 

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