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Discussion topic: Slow connection speed for the days

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This message was authored by: Chris441

Message posted on ‎21 Jun 2024 09:09 PM

Slow connection speed for the days

Speed tests are below 5 and have been for 3 days. Reset the router many times and no luck. Any suggestions?
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This message was authored by: Chris441

Message posted on ‎22 Jun 2024 08:51 AM

Connected without Internet for 4th day.

I have reset the hub several times. Speed tests show as very low on the occasions that I can connect briefly. Sky app says there is nothing wrong however last night it said that the speed was very poor.
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This message was authored by: jamesn123

Message posted on ‎25 Jun 2024 11:05 AM

Re: Slow connection speed for the days

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chris441 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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