0

Discussion topic: Slow broadband

Reply
This message was authored by: Maurice1989

Slow broadband

My broadband is much slower with your 500mbos than with BTs 150mbps. Can you fix this or should I switch back to BT?
Reply

All Replies

This message was authored by: Me134

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@Maurice1989 wrote:
My broadband is much slower with your 500mbos than with BTs 150mbps. Can you fix this or should I switch back to BT?

Broadband to the hub or wifi speed?

 

We're only other customers here, like yourself by the way.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: Daniel0210

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@Maurice1989 

You aren’t actually contacting Sky by posting here as this is a customer ▶️ customer discussion forum where we try to assist other customers.

 

Your duplicate thread has been removed as you asked the same yesterday and received a response.

 

If the Wi-Fi has become slow see any troubleshooting in this link https://www.sky.com/help/articles/broadband-diagnostic-start 

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply