Discussion topic: Slow broadband
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Message posted on 19 Jul 2026 09:00 AM
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Slow broadband
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Message posted on 19 Jul 2026 09:58 AM
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Re: Slow broadband
@Maurice1989 wrote:
My broadband is much slower with your 500mbos than with BTs 150mbps. Can you fix this or should I switch back to BT?
Broadband to the hub or wifi speed?
We're only other customers here, like yourself by the way.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
Message posted on 20 Jul 2026 03:30 PM
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Re: Slow broadband
You aren’t actually contacting Sky by posting here as this is a customer ▶️ customer discussion forum where we try to assist other customers.
Your duplicate thread has been removed as you asked the same yesterday and received a response.
If the Wi-Fi has become slow see any troubleshooting in this link https://www.sky.com/help/articles/broadband-diagnostic-start
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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