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Discussion topic: Slow broadband

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This message was authored by: DaveG9

Slow broadband

Over the last couple of days I've been experiencing very slow broadband speeds losing tv & radio connection. I work from home and need this resolved ASAP 

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This message was authored by: caesarome

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@DaveG9 

Could it be a poor signal in certain rooms that is causing this as this is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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